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Master Control Aide

SUMMARY: 

Under the general supervision of the Corrections Administrator maintains and oversees the operations of the master control room of the correctional facility, working a schedule in accordance with the needs of the Sheriff’s Office.

DUTIES AND RESPONSIBILITIES:  (ILLUSTRATIVE AND NOT INCLUSIVE)

  • Maintains jail log; performs required data entry.
  • Monitors activity of all inmates.
  • Operates radio, video and audio recording systems; monitors alarm systems, and door controls.
  • Tally’s meal counts.
  • Performs other duties, as assigned.

SKILLS AND ABILITIES:

  • Ability to establish and maintain effective working relationships with various officials, agencies, co-workers and the general public on a daily basis in a positive manner.
  • Ability to communicate effectively orally and in writing in English.
  • Ability to understand, retain and follow written oral instruction in English.
  • Thorough knowledge of the operations and requirements of a Sheriff’s Office to ensure efficient and effective operation at all times.
  • Ability to react quickly, efficiently and calmly in an emergency situation and adopt an effective course of action.
  • Ability to maintain a high level of confidentiality in all aspects of job functions.
  • Working knowledge of County and Sheriff’s Office rules, policies and procedures with the ability and skill to apply them to various situations.
  • Computer and typing skills with a minimum of 30 wpm
  • Ability to meet department standards of physical condition.
  • Ability to act confidentially, performing assignments with accuracy, patience, tact, integrity, use of good discretion and courtesy; ability to exercise good judgment.
  • Skill in the use of general office equipment, including but not limited to, computer, all software programs used by the Sheriff’s Office, fax machine, telephone, video and audio recording systems, alarm systems, radio, and audio communications system.

QUALIFICATIONS:

EDUCATION:  High school diploma or equivalent required.  Post high school education preferred.

EXPERIENCE / JOB KNOWLEDGE:  Civil or military law enforcement work or any equivalent combination of education or experience which provides the necessary knowledge, skills and abilities.  Must obtain CPR and AED certifications and retain them for term of employment.  Visual acuity must be correctable to 20/20. 

WORKING CONDITIONS:

PHYSICAL DEMANDS:  Approximately 95% of the time is spent sitting, standing, talking, hearing, using near and far vision and medium fingering for typing/data entry. Kneeling, stooping, grappling and crouching are performed about 5% of the time. Other actions may be required in unusual or non-regular situations. The Department reserves the right to assess the medical and physical fitness of each employee’s ability to fully perform the expected duties of the position.

Management’s assignment of essential functions is not designed to limit the manner in which duties may be accomplished.  Management shall comply with all applicable workplace laws and shall communicate with any employee with a disability to determine the availability of a reasonable accommodation(s) to allow the employee to perform the essential functions of the job.

ENVIRONMENTAL DEMANDS:   100% of the time will be inside and will not normally involve physical contact with inmates.

This is a public service position, and employee is required to be courteous, cooperative and respectful at all times with the public and clients; also establishes and maintains a courteous and cooperative and respectful working relationship with other employees, supervisors and public officials.

This position description has been prepared to assist in defining job responsibilities, physical demands, working conditions and needed skills.  It is not intended as a complete list of job duties, responsibilities and/or essential functions.  This description is not intended to limit or modify the rights of any supervisor to assign, direct, and control the work of employees under supervision. The county retains and reserves any and all rights to change, modify, amend, add to or delete from, any section of this document as it deems, in its' judgment, to be proper.

Green Lake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Green Lake County complies with applicable state and local laws governing nondiscrimination in employment in every location in which the Green Lake County has facilities. This policy applies to all terms and conditions of employment.

Authorization & Acknowledgment for Employment with Green Lake County

By submitting an application, you certify that the answers given by you in the application are true and correct without omissions of any kind. You understand that any misleading or incorrect statements may render the application void. If you become employed by Green Lake County, and it is subsequently discovered that any answer given by you is incomplete, misleading, or incorrect, you may be terminated from employment. You agree that Green Lake County shall not be held liable in any respect if your employment is terminated because of false, incomplete, or misleading statements, answers, or omissions made by you in the application.

You also authorize pertinent companies, schools, agencies, municipalities, or persons to provide Green Lake County any information requested regarding your employment, character, experience and qualifications, and/or suitability for employment with Green Lake County, including a check of your fingerprints and police record for the suitability for hire. You hereby forever release, discharge, and covenant not to sue any person or organization for any result of providing, obtaining, or acting upon such information. You understand that such information is sought with confidentiality and will not be released to you in any form whatsoever.

In addition, a copy of application and this authorization is as valid as the original and should be recognized as such.

You further understand that you must undergo a physical examination, including substance abuse screening, prior to an appointment to a position with Green Lake County. Refusal to participate will result in the rejection of your application.

Green Lake County provides equal employment opportunities to all qualified employees and applicants for employment without regard to membership in a protected classification.

If you have any questions, please contact the Green Lake County Human Resources Coordinator at 920-294-4166.

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